DB2 TOPS COMPUTERWORLD SURVEY

Subject: NEWSWire/400-05.21.97
Date: Wed, 21 May 1997 13:38:53 -0600
From: "NEWSWire/400"


************************* NEWSWire/400 *************************
Issue 36 May 21, 1997

DB2/400 TOPS DBMS COMPUTERWORLD SURVEY AS/400 customers in a recent Computerworld customer satisfaction survey ranked DB2/400 much higher than Informix, Microsoft, Oracle, and Sybase customers rated their database management systems (DBMS). The latest results from the weekly publication's quarterly survey reinforces overall satisfaction for the AS/400 and for IBM, which would have topped the general vendor ratings in Computerworld's first report had the RS/6000 not been included. On a scale of 1 to 5 (where 5 represents "completely satisfied"), DB2/400 ranked a whopping 4.17. "Nothing came close to its overall grade -- except for the ratings from other IBM users who run a mix of DB2 versions," the report says. "DB2/400 dusted the competition in eight of 10 categories." Open system databases from Microsoft (3.71 overall satisfaction), Informix (3.63), Oracle (3.62), and Sybase (3.41) all rated closely for overall satisfaction and in the categories of software quality, service/support, and reliability. Despite Microsoft's overall satisfaction grade over Informix and Oracle, the report says Microsoft is "less than stellar in scalability and extremely weak in transaction processing." The report also finds it remarkable that after several years of user demand for more open systems, a highly proprietary system nails the highest marks in the customer satisfaction survey. That's not news, however, to AS/400 users!
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