Paragon Software
International, Inc.
February 1, 2008
Product
Announcement
CRMMDC1.5
Paragon Software International, Inc. announces availability of C.R.I.M.E. Advanced Mobile Client release 1.5 for use with the C.R.I.M.E. system release 10.2. C.R.I.M.E. is an acronym for Crime Reporting & Incident Management Environment. C.R.I.M.E Advance Mobile Client is a licensed product from Paragon Software International, Inc. that provides end user application software for mobile operations in the squad car or other public safety vehicle.
List of Enhancements in this Release
o Upon start up, Mobile Client will set the CAPS lock, SCROLL lock, and NUM lock to off. This prevents invalid password attempts caused by one of these keys being turned on.
o Query response forms generated by direct requests such an option or function key will display immediately upon arrival. In other words these response forms will work like a dispatch form in that they will pop up immediately. No key presses will be necessary to view the newly arrived response. This reduces key strokes required to actively inquire upon MNI and Incident data, while still not allowing delayed or un-requested responses to pop up in your face while reading a response. This feature can be turned on and off from the Options form.
o On incident inquiry response form, the larger narratives can now be viewed. The narrative viewing form will load large narratives in large chunks as is requested. While reading a narrative, if you want more downloaded to the MDC, press the F6 button. This works in a manner similar to an incident query response list, where it will load up the first page and you press the F6 (next page) button to get more. When there is more text available, the F6 key message will be shown in blue in the text area as shown in these figures.
o On the Unit Status window, the list will remain where you have positioned it when an update occurs. This means if you have scrolled down the list, it will not reset back to the top when a unit is updated from being dispatched, arrived, cleared, etc.
o On the Unit Status window, the highlighted fading affect used to indicate which units were recently updated has been improved to appear smoother with less shifting and blinking of the list.
o The Unit Status window will now be completely filled with current unit information upon logon. It will not wait for a quiet time shortly after your logon like it use to. A refresh option is available in the file menu to refresh your unit list when desired. Individual unit changes will still be immediately sent and displayed on the unit list as before.
o The Unit Status window has a new feature that will auto-size the columns depending on the size of the data in the columns.
o Added the vehicle ID to the Unit Status window. Now you will be able to see which vehicle a unit is in directly on the unit list.
o The speech function used by many parts of the MDC software has been changed to allow its words and phrases to be queued up, so it won't talk over it self. As an example in the previous version, when several units get updated as "arrived" on the Unit Status window, the speech function would begin to announce the first change and then move on to the next unit without finishing the first. Does anybody remember Ma.Ma.Ma.Max Headroom!!
o All function key usage through out Mobile Client has been changed to activate the requested function when the key is pushed down, instead of when the key is released. For many of you, you are used to the old method where it waits until you let the key up for it to work. We originally felt this was necessary to combat accidental multiple key presses caused by the vehicle bouncing and vibrating. However when trying to activate something that uses two keys pressed at the same time (like Alt+M for Mobile Messenger) it meant having to make sure you released the M key first while holding down the Alt key. If none of this makes any sense to you, have you ever noticed pressing a key combo and nothing happened? That was because the Alt key was released first. Trust me you will notice and like the way it works in the new release.
o The announcement form will default to your current dispatch group. This means it will only send announcements to others that are in your dispatch group, unless you alter the group manually. This will prevent undesired system wide broadcasts of announcements only meant for within the agency.
o Added ability to search by disposition to Incident Query form.
o Added button to Incident Query form to quickly perform a search for new pending incidents within the officer's dispatch group. The results are returned on the Incident Query Responses form like the figure below.
o Added ability to assign yourself (currently logged on officer) to a new incident from the previously mentioned query for pending incidents. An incident can be chosen from the resulting list of new incidents and the "Assign Me to Incident" button can be pressed to dispatch the current unit onto the call. This will result in the officer receiving a dispatch form. To dispatchers and other officers using MDCs, this action will appear in the same way as it would if a dispatcher assigned the unit to the incident.
o All of the Query Responses list forms (like the one above) have been enhanced to allow the page up and page down keys to scroll the list on the forms when the cursor is in the Line Number field. This means when the form pops up, you can use the paging keys right away. No need to select the list or tab to the list to make the paging keys work.
o An officer can be sent an original service call and a follow-up to that same call later and they will be kept separate. Both dispatch screens will be available to the officer. As can be seen in this figure, immediately following the incident number in the upper right hand corner is the follow-up number.
o Miscellaneous minor changes and fixes to the way the forms work.
IT Administrative Note: all configurations, data, and down loaded content have been moved out of the program directory and placed in a separate data directory which is set to be "C:\Documents and Settings\All Users\Application Data\Paragon\CRIME Advanced Mobile Client" by default. This can be redirected to another drive letter if desired for use with products like Deep Freeze. See the installation instructions for more details or contact us.
Status and Availability
This product enhancement package has been completed and is currently available for implementation. It can be downloaded from the downloads page in the Help Desk section of our web site. The server portion of this upgrade has already been installed. If there are any questions please contact technical support for additional information.
Requirements
This product enhancement package has the following requirements prior to, during, or after installation as indicated by YES:
[ NO ] This package requires down time to implement.
[ NO ] This package requires additional training before installation.
[ NO ] This package requires modification or preparation of data before installation.
[ NO ] This package requires brief unavailability of the affected module.
[ NO ] This package requires modification of data after installation.